Antoinet Van Dalen – Medium

Antoinet Van Dalen

Antoinet Van Dalen

Customer Success : how to collect client feedback and what tools to use

Customer feedback has become one of the primary drivers of long-term growth. Organizations of all sorts and sizes jump at every…

6 min readOct 25, 2021

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Customer Success : how to collect client feedback and what tools to use

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Antoinet Van Dalen

5 ways companies can let women thrive at work beyond the pandemic

The pandemic is damaging the progress towards gender equality at work. According to the World Economic Forum’s 2021 Global Gender Gap…

5 min readMay 20, 2021

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5 ways companies can let women thrive at work beyond the pandemic

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Antoinet Van Dalen

Customer Success: from reactive to proactive

How to turn a Customer Success (CS) organization into a more mature one? How to support scaling up the number of customers and products…

7 min readMay 10, 2021

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Customer Success: from reactive to proactive

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Antoinet Van Dalen

Gender Diversity hiring: closing the gap between companies & candidates

Through my experience as a founder of a solutions-based platform for gender balance at work with a focus on the Tech sector, I speak with…

4 min readDec 15, 2020

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Gender Diversity hiring: closing the gap between companies & candidates

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Antoinet Van Dalen

Interview de Juliette Audema, Ruby on Rails Developer et Animatrice de Women On Rails

Originellement formée en Sciences Sociales et Sciences Politiques, Juliette Audema a toujours eu un intérêt pour le numérique qu’elle…

4 min readDec 4, 2020

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Interview de Juliette Audema, Ruby on Rails Developer et Animatrice de Women On Rails

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Antoinet Van Dalen

Customer Success : la fidélisation par la satisfaction client

La satisfaction du client est un élément clé pour la rétention et le développement du chiffre d’affaire. Une fois la solution vendue…

7 min readJun 15, 2020

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Customer Success : la fidélisation par la satisfaction client

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Antoinet Van Dalen

A look back on Viva Technology

Viva Technology, the international event in France focusing on innovation and startups, organized by Publicis Groupe and Groupe Les Échos…

4 min readJun 20, 2017

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A look back on Viva Technology

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Antoinet Van Dalen

Barometer of Women in Tech in France

Yesterday evening Starther in collaboration with KPMG at My Little Paris’s HQ revealed the 2016 barometer of funds raised by women-led Tech…

3 min readMar 1, 2017

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Barometer of Women in Tech in France

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Antoinet Van Dalen

Why Dutch people living abroad should vote for Eelco Keij

There are around 800 000 Dutch living outside of the Netherlands, which amounts to about 5 percent of the entire population, yet the Dutch…

4 min readFeb 20, 2017

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Why Dutch people living abroad should vote for Eelco Keij

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Antoinet Van Dalen

How to start your startup and increase your network in Paris

Paris is now among the best places for entrepreneurs & investors with 4 000 startups in Paris, 12 000 in Paris metropolitan area and the…

4 min readFeb 2, 2017

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How to start your startup and increase your network in Paris

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Antoinet Van Dalen

Antoinet Van Dalen

Customer Success Manager @Talentsoft | Founder @Fire_side_ | Tech, SaaS, Future of Work, Gender Equality, Euro Politics + all things Dutch

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